Rocketman But it wont be optional

Rocketman

But it wont be optional. Just a suggestion, but if the movies you want arent around now, wait a couple months then see whats there availabilitys going to go way up with this revenue increase. But too many of you are too busy screaming about how youre being ripped off and how the competitions so much better to think about the realities of the situation. I agree with many of the above posters regarding this change. I dont feel that charging subscribers 1/month to enable the option is a fair increase. If there were a surcharge per Blu-Ray that we actually receive, that would make more sense. Many Blu-Ray titles have a long wait, and there are an even greater number of titles that arent available on Blu-Ray at all. This means the the majority of the discs I receive are NOT Blu-Ray, though I do have the option enabled currently. Im also concerned that when I received this email, I had no other way to respond or give the company feedback aside from calling customer service. Its pretty ridiculous for an internet based company not to have an email system for customer feedback! I did call about five minutes after I recieved the email and registered my dissatisfaction. I can only hope that it got to the right place rocketman it was feedback, and not an account issue. This is the first real issue Ive had with NetFlix, and although I dont think I will cancel my account, I am tempted to opt-out of Blu-Rays and reduce my per-month limit. I just wanted to say to Netflix that I am very glad that they arent doing an across-the-board price increase. Since Im not even considering buying a blu-ray player for at least another six months, raising my costs because of something I dont use would have left a much worse taste in my mouth. As it is, I see it as about the same as paying a little more to get three discs at a time instead of two. You get more, you pay more. Thats the way life works. Maybe you should do a better job of taking care of your customers needs before you start charging more for an inferior s bad snough that I send in a movie on a Monday and dont get another until Saturday one business day my ass, this is a regular occurance; but, then you make me wait for 3 or 4 days to send me a movie from a different distribution center when you could instead have just sent me the next available movie in my queue and put the current selection on long or short, wait, then I would be getting satisfaction instead of more, my sayin. I am glad that Netflix isnt passing the Blu-Ray cost along to those of us who dont rent Blu-Ray discs. Im sure theyll get lots of hate rocketman about it, so I wanted to be sure to put in my 2 cents. Ive been very pleased with my Netflix service for the entire 4 years of my up the good work! True, it is only a dollar. It will now be a dollar that I am NOT giving to Netflix. I have just cancelled by account any started Blockbuster. Ill probably downgrade to 2 at a time. Enjoy your 4 net loss. Ah yes, now I can pay another dollar to have rocketman release blue-ray movies sit in my Queue with LONG WAIT by them. I just want to chime in that I also downgraded my service to a net loss of 5 a month for Netflix. I have no problem with a surcharge for movies I actually do rent that are Blu-Ray. However, charging me 1 for the privilege of adding Blu-Ray discs to my Queue that I will likely wait months for is ridiculous. Id even take a per disc fee that is added every time I ship Blu-Ray. I am appalled that Netflix thinks its customers should pay for possibility and not service. I agree with everybody that if there is going to be a price increase there should not be any wait time to get Bluray movies shipped. I usually wait to mail my bluray movies back on Saturday. Sometimes this works to get a new release but rarely do I get a new release shipped to me before it is put on the long or very long wait period. I hope the wait period is reduced or like or members I will try Blockbuster to see how long it takes to receive Bluray moves from them. I would be willing to pay the extra 1 per month if I could actually GET blu-ray Ive had Vantage Point on top of my queue since the day it came out over 2 months nowand its still listed as very long wait and I have yet to see it.

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